Sep 5, 2024

How Walmart hacks your shopping routine Issue 143

• Product Discovery, Customers
  For Customer Interviews, Who Counts as a Customer?

  Who should participate in your customer interviews? Your customer is whoever buys or uses your product. Although, it's not always so straightforward.

• Strategy
  Continuous Strategizing

  Find out how you can proactively respond to opportunities and threats and ensure that your product strategy is truly adaptive.

• Product Discovery
  How to becoming a better listener and making your product better

  Redefine what facilitate means: In a world where the only thing we want is to be understood, what it takes to become better listeners is what we arent talking enough about.

• Strategy
  Your Customers Are Not Always Right

  Accepting customer requests at face value can lead to naive product decisions. Here's what you should do instead.

• Team dynamics
  Should Stakeholders Be on the Product Team?

  A product team is a cross-functional group whose members work together to achieve product success. Most people would agree that the person in charge of the product, a UX designer, and one or more.Bring the right people on boardSecure the right commitmentGet the right support