Feb 4, 2020

The best product is no product Issue 47

• Customers
  How do you say no to customers?

  As much as you'd like to, you can't always give customers what they want. Here's how to say no in a positive, personal way.

• Experimentation, Strategy
  Product catastrophe: The top four scenarios and how to deal with them

  We’ve done everything right, we’ve user tested the site, had an open beta for users to test, we’ve A|B tested and it’s on par with the current version but our users HATE it, worst of all our CEO is ‘concerned’.

• Experimentation
  How to Lead Design Thinking When People Aren’t Familiar with It

  Why Strong Leadership Is Crucial

• Experimentation
  Why Customer Network is the next big thing that every startup needs to master

  Thoughts on Tech Startups and Venture Capital

• Experimentation
  The best product is no product

  The best UX is no UX. The best code is no code. Pretty much everything I, and probably you, have worked on would be better if it wasn’t there.

• Roadmapping, Product Discovery
  12 Signs You’re Working in a Feature Factory

  It takes practice for a team to move beyond the feature factory.